Track my order

As soon as your order ships, you will receive an email with your tracking number.

You can then follow your parcel directly with the carrier, depending on the delivery method you chose:

Home delivery

Colissimo

Your tracking number is all you need.

Track on laposte.fr

Pickup point delivery

Mondial Relay

Have your tracking number and postcode ready.

Track on mondialrelay.fr

Parcel late or missing?

First check the tracking: your parcel may be waiting for you at a pickup point. If you have no news after the delivery time stated in our shipping policy, write to us at contact@hobe-explore.com with your order number.

A question? Write to us at contact@hobe-explore.com, we reply to every message.